Banking on-the-go using a mobile phone, personal digital assistant or tablet is safe and convenient, and an educated user can help keep it that way. Here’s what you should know.
Mobile Banking is Growing in Popularity
There’s a good reason for the incredible popularity of smart phones and similar mobile devices. They can be carried anywhere, and increasingly, they can do many of the functions of a computer, including online banking. By one estimate, 238 million people in the U.S. have mobile phones – 78 percent of the population. Chances are you’re one of the 52 percent of consumers who have accessed some form of mobile banking. Or perhaps you haven’t put your toe in the water yet… you want to know more.
What is Mobile Banking?
Just as the name implies, Mobile Banking is a system that allows customers of a financial institution to conduct financial transactions through a mobile device such as a mobile phone, a personal digital assistant or a computer tablet.
In general, there are three ways mobile banking can provide this convenient access to your accounts:
Are there risks with mobile banking?
As with other forms of online banking, mobile banking has some inherent risks. But these can be minimized using some common sense precautions. (see “How Do I Make Mobile Banking Safer?”). A major factor contributing to the risk of mobile banking is the failure to treat a cell phone or tablet like a computer. Consider the following:
Making matters worse, customers are far more likely to lose a mobile phone than a laptop.
If your mobile device is lost or stolen, you could fall prey to identity theft and account hijacking. And beyond accessing your online accounts, thieves can access other saved passwords and sensitive information. (To guard against this, explore one of the many security apps that will erase the device’s content remotely.)
How Do I Make Mobile Banking Safer?
The good news is that you can protect your information and your device by taking a few simple precautions, just as you would on your computer:
When used properly, mobile banking can be just as safe as any other form of online banking. Safety and security begins with treating your mobile device the same as a computer or laptop. Then, additional measures to safeguard against loss of the device, as well as use on public networks, can go a long way toward personal safety. And finally, if you are like most people, you usually know where your phone is – often within arm’s reach 24 hours a day. If you lose it, you know it almost immediately, unlike a wallet or a credit card, and can notify your bank before any damage is done.
To learn more about your bank’s mobile banking opportunities talk to your banker.
Copyright Financial Education Corporation